1. You have 15 days to file for a return via email. Please email your Order Number, Full Name and Product you wish to return to hello@ellagrace.ie.
  2. Strictly no returns on earrings and piercings due to hygiene reasons along with SALE items.
  3. If you request a refund you will receive the amount you paid in your order once you have contacted us within the 15 days minus postage and packaging through the method of payment you processed your payment with.
  4. Not responsible for the payment of postage for returning goods.